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Cooperative Principles

Voluntary and Open Membership

Cooperatives are voluntary organizations, open to all persons able to use their services and willing to accept the responsibilities of membership, without gender, social, racial, political or religious discrimination.

Democratic Member Control

Cooperatives are democratic organizations controlled by their members, who actively participate in setting policies and making decisions. The elected representatives are accountable to the membership. In primary cooperatives, members have equal voting rights (one member, one vote) and cooperatives at other levels are organized in a democratic manner.

Members’ Economic Participation

Members contribute equitably to, and democratically control, the capital of their cooperative. At least part of that capital is usually the common property of the cooperative. Members usually receive limited compensation, if any, on capital subscribed as a condition of membership. Members allocate surpluses for any or all of the following purposes: developing the cooperative, possibly by setting up reserves, part of which at least would be indivisible; benefiting members in proportion to their transactions with the cooperative; and supporting other activities approved by the membership.

Autonomy and Independence

Cooperatives are autonomous, self-help organizations controlled by their members. If they enter into agreements with other organizations, including governments, or raise capital from external sources, they do so on terms that ensure democratic control by their members and maintain their cooperative autonomy.

Education, Training, and Information

Cooperatives provide education and training for their members, elected representatives, managers and employees so they can contribute effectively to the development of their cooperatives. They inform the general public, particularly young people and opinion leaders, about the nature and benefits of cooperation.

Cooperation Among Cooperatives

Cooperatives serve their members most effectively and strengthen the cooperative movement by working together through local, national, regional and international structures.

Concern for Community

While focusing on member needs, cooperatives work for the sustainable development of their communities through policies accepted by their members.

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Panola-Harrison Electric Cooperative is an equal opportunity provider and employer.

 

If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at http://www.ascr.usda.gov/complaint_filing_cust.html, or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter by mail to U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, by fax (202) 690-7442 or by email to program.intake@usda.gov.

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Panola-Harrison Electric Cooperative

Outages: 800.972.1093

Office: 903.935.7936

410 E. Houston St.

Marshall, TX 75670

©2021 Panola-Harrison Electric Cooperative. All Rights Reserved

  • About PHEC
    • About Touchstone Energy
    • Cooperative Principles
    • Electric Utility Glossary
    • Contact Us
    • PHEC By-Laws
    • Rates
      • Rates - Louisiana
      • Rates - Texas
  • Member Services
    • Services
      • New Member Bill Example
      • Overhead vs. Underground Service
    • Coop Connections Card
      • Co-op Connections: Go Beyond the Card
    • East Texas Rural Electric Youth Seminar (ETREYS)
      • ETREYS Photos - 2019
      • ETREYS Youth Leadership Seminar Video - 2018
      • ETREYS Photos - 2017
    • Forms
      • Payment Automatic Withdrawal Form
    • Meter Base Specifications
      • Standard Meter Loop Specifications - Permanent Residence
      • Standard Meter Pole Specifications - Mobile Home or Temporary Service
      • Padmount Transformer Specifications
  • Energy Savings
    • Energy Efficiency: Tip of the Month
    • Avoiding High Winter Bills
    • Home Energy Adventure
    • Together We Save
    • Tips for Weather Stripping Your Home
    • Solar
      • Distributed Generation Facilities (i.e. Solar Installation)
      • Solar Energy FAQs
      • 10 Steps to Take Before Installing Solar
      • Questions to Ask Your Solar Installer/Contractor
      • Solar Systems: What Size Is Right For You
  • Safety
    • Kid's Safety
      • Energy Explorers - Word Search
      • Energy Explorers - Electric Safety Activity
      • Energy Explorers - Energy Efficiency Quiz
      • Kid's Coloring Page - Electric Safety on the Farm
      • Video: Electric Safety Tips for Kids
    • Electrical Safety
      • Electrical Safety Checklist
      • Safety Quiz
  • Outage Tools
    • Outage Texting Sign Up
    • Outage Texting Sign Up Tutorial
    • Storm Center
    • Powering Up After An Outage
  • News
    • Energy Savings & Safety Articles
  • Videos