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Attention PHEC Members: We know that due to the recent extraordinary circumstances brought on by the COVID-19 pandemic that we have members that have fallen behind on paying their electric bill in a timely manner.  This has caused many members to carry a balance that they may need assistance with in order to get their balance back to $0.  PHEC is here to help as we return to normal business from the “disconnect for non-pay” moratorium.  Please call our office as soon as possible to discuss payment plan options available to you and/or energy assistance programs available in your area.  PHEC is here to help our members in need of assistance @ 903-935-7936. Please call today, or as soon as possible.

 


Due to the COVID-19 (Coronavirus) Pandemic, as of 3/18/2020 PHEC's offices are CLOSED to public access. You may pay your bill by draft, bank bill pay, phone, mail, or through the use of the drop box outside of our lobby. For payments left in the drop box please try to also include your payment stub or at least the name on your account and account number. We are taking these measures to protect our employees and our members as much as possible. Thanks for your understanding and your cooperation.Read more: COVID-19 (Coronavirus)
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WELCOME TO PANOLA-HARRISON ELECTRIC COOPERATIVE

Welcome to Panola-Harrison's website. Please look around and discover all the things your co-op has to offer.

Can't find what you are looking for or have a question?

Call us M-F 8:00 AM to 5:00 PM @ 903-935-7936

Or you can send us a quick message.

Contact Us

 

Outage Reporting

For 24/7 power outage reporting, please call (800) 972-1093 or click the button below to sign up for outage texting.

Written Instructions to Sign-up for Outage Texting
Outage Texting Video Tutorial (on YouTube)

Sign up for Outage Texting

Payment Plans Available

 

Budget Billing – Members are billed the same amount from January to December. In December, the budget amount is recalculated considering the debit or credit balance on the Members account and the past twelve months of actual usage.

 

 

Deferred Account Billing – This allows a Member to have a balance re-billed on future billings in manageable fixed amounts over a number of months, up to twelve months.

 

 

Members who are interested in signing up for one of these plans, please call PHEC @ 903-935-7936 for more details.

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Panola-Harrison Electric Cooperative is an equal opportunity provider and employer.

 

If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at http://www.ascr.usda.gov/complaint_filing_cust.html, or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter by mail to U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, by fax (202) 690-7442 or by email to program.intake@usda.gov.

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Panola-Harrison Electric Cooperative

Outages: 800.972.1093

Office: 903.935.7936

410 E. Houston St.

Marshall, TX 75670

©2021 Panola-Harrison Electric Cooperative. All Rights Reserved

  • About PHEC
    • About Touchstone Energy
    • Cooperative Principles
    • Electric Utility Glossary
    • Contact Us
    • PHEC By-Laws
    • Rates
      • Rates - Louisiana
      • Rates - Texas
  • Member Services
    • Services
      • New Member Bill Example
      • Overhead vs. Underground Service
    • Coop Connections Card
      • Co-op Connections: Go Beyond the Card
    • East Texas Rural Electric Youth Seminar (ETREYS)
      • ETREYS Photos - 2019
      • ETREYS Youth Leadership Seminar Video - 2018
      • ETREYS Photos - 2017
    • Forms
      • Payment Automatic Withdrawal Form
    • Meter Base Specifications
      • Standard Meter Loop Specifications - Permanent Residence
      • Standard Meter Pole Specifications - Mobile Home or Temporary Service
      • Padmount Transformer Specifications
  • Energy Savings
    • Energy Efficiency: Tip of the Month
    • Avoiding High Winter Bills
    • Home Energy Adventure
    • Together We Save
    • Tips for Weather Stripping Your Home
    • Solar
      • Distributed Generation Facilities (i.e. Solar Installation)
      • Solar Energy FAQs
      • 10 Steps to Take Before Installing Solar
      • Questions to Ask Your Solar Installer/Contractor
      • Solar Systems: What Size Is Right For You
  • Safety
    • Kid's Safety
      • Energy Explorers - Word Search
      • Energy Explorers - Electric Safety Activity
      • Energy Explorers - Energy Efficiency Quiz
      • Kid's Coloring Page - Electric Safety on the Farm
      • Video: Electric Safety Tips for Kids
    • Electrical Safety
      • Electrical Safety Checklist
      • Safety Quiz
  • Outage Tools
    • Outage Texting Sign Up
    • Outage Texting Sign Up Tutorial
    • Storm Center
    • Powering Up After An Outage
  • News
    • Energy Savings & Safety Articles
  • Videos